Refund Policy

Should you wish to return your goods, please read the details of how to do so below and download your returns form here:

  • We are not responsible for the return shipping costs of the products you wish to return.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • Please make sure that the returns form is enclosed with your goods as without it this may result in your return not being processed.
  • Please note that you will be refunded within 5-10 working days of us receiving the goods should they be in returnable condition.

Please post all returns to:
Marlish Waters Ltd
Marlish Farm
NE61 4ER

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